Investment Scam Recovery We've recovered over £110 million for fraud victims in the UK

DIY Guide: How to Claim Yourself

You can make a claim directly to your bank and the Financial Ombudsman Service for free. Here's how:

1. Contact your bank first - Explain you were scammed and ask for a refund under the Contingent Reimbursement Model Code.
2. Get a final response - Your bank has 8 weeks to investigate and give you a final decision.

About RefundWay

Founded by industry experts with over 20 years combined experience working in banks, the Financial Conduct Authority, and the Financial Ombudsman Service.

We've helped over 6,000 UK victims recover more than £110 million lost to scams.

Our mission is simple: to help innocent scam victims get their money back and hold banks accountable.

Our Fees

We operate on a No Win, No Fee basis. You only pay if we successfully recover your money.

Scam Information

If you've been a victim of this type of scam, you may be eligible for compensation.

Warning Signs:

• Pressure to act quickly
• Too good to be true offers
• Requests for unusual payments
• Unexpected contact

What to do:

1. Contact your bank immediately
2. Report to Action Fraud
3. Contact us for free assessment

Unique Property Investment Group - Potential Fraud

We've seen an increase in reports about property investment schemes promising unrealistic returns.

Warning Signs:

• Guaranteed high returns (15%+)
• Pressure to invest quickly
• Unregulated companies
• No FCA registration
• Luxury lifestyle marketing

How to Recover:

If you've lost money, contact us immediately. Time limits apply for bank claims. The Financial Ombudsman typically requires claims within 6 years of the incident.

Crypto Scams on the Rise in 2026

Cryptocurrency scams have increased by 40% in the last year. New tactics include fake exchanges, celebrity endorsements, and "pig butchering" romance scams.

Common Crypto Scams:

• Fake investment platforms
• Pump and dump schemes
• Romance scams leading to crypto
• Fake celebrity giveaways

Protection Tips:

Only use FCA registered firms, never share private keys, and be wary of unsolicited investment advice.

Bank Transfer Scams: Your Rights

Under the Contingent Reimbursement Model Code, most banks must reimburse APP scam victims up to £85,000.

When Banks Must Refund:

• You're a vulnerable customer
• Bank ignored warning signs
• You reported promptly
• Scam was sophisticated

When They Might Not:

• You ignored bank warnings
• Gross negligence
• Delayed reporting

All Articles

Frequently Asked Questions

How long does it take?

Most claims take 8-12 weeks, but can vary based on complexity.

What if I lose?

You pay nothing. We only charge on success.

Can I claim myself?

Yes, but we handle everything so you don't have to.

What information do I need?

Bank statements, correspondence with bank, and details of the scam.

APP Scams Explained

Authorised Push Payment (APP) scams occur when you're tricked into sending money to a fraudster posing as a legitimate person or organisation.

Under new rules, most banks must reimburse victims of APP scams up to £85,000.

Common types include:

• Fake HMRC/Police calls
• Impersonation of banks
• Purchase scams
• Investment fraud
• Romance scams

Bank Information

We have a high success rate with this bank. Our team understands their specific claims process and requirements.

Contact us to start your claim against this bank today.

Contact Us

Phone: +44 7716 871437

Email: Support@refundway.com

WhatsApp: +44 7716871437

Hours: Mon-Fri, 9am-6pm

Complaints Procedure

We aim to resolve all complaints within 8 weeks. If you're unhappy with our service:

1. Email Support@refundway.com
2. WhatsApp +44 7307 019212
3. Write to: RefundWay, London, UK

Terms & Conditions

By using our service, you agree to our terms:

• We charge on a no win, no fee basis
• Fees are 15-25% + VAT of amount recovered
• You have 14 days to cancel

Privacy Policy

We take your privacy seriously. Your data is:

• Stored securely
• Never sold to third parties
• Only used for your claim
• Deleted after 6 years

Cookie Policy

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